Terms and Conditions

You must be at least 18 years old and able to enter into a binding contract to use the Services. You agree to provide accurate information and to keep your account credentials secure. You are responsible for all activity under your account and must notify us immediately of any unauthorized use.

When you add a phone number inside the Sublango dashboard, you will receive a one-time 6-digit verification code solely for account security purposes. No marketing messages are ever sent.

Sublango provides real-time subtitles and optional AI voice-over in your selected language. We do not modify the original media and we are not affiliated with the platforms you view (for example YouTube, Netflix, Disney+, Prime Video, Max, Rakuten Viki, Udemy, Coursera). Your use of those platforms remains subject to their own terms.

• Certain plans include a monthly allowance of subtitle minutes and/or voice-over minutes, plus any paid top-ups. Your current balance is visible in your account dashboard.
• An active subscription is required.
• Subscription charges, taxes, and renewal terms are shown at checkout. You can upgrade, downgrade, or cancel at any time; changes take effect from the next billing period unless stated otherwise.
• Refunds are not guaranteed and are handled on a case-by-case basis in line with applicable law.

You agree not to misuse the Services. Prohibited activities include (without limitation):

• Violating laws, third-party rights, or platform terms of use.
• Attempting to circumvent usage limits, metering, or security.
• Reverse engineering or copying the Service or its models.
• Sharing illegal, harmful, or infringing content via the Service.
• Automating access in a manner that degrades or disrupts the Service.

Sublango does not capture, record, or process audio from your device or streams. All features work without accessing your audio, in line with our Privacy Policy. Privacy Policy.

You retain rights to your content. You grant Sublango a non-exclusive, worldwide, royalty-free license to process your content as needed to provide the Services. Sublango and its licensors retain all rights to the Services, including software, user interface, models, and branding.

The Services may interact with third-party platforms (for example streaming sites or conferencing tools). Those platforms are not under our control, and we are not responsible for their availability, content, or policies. Your use of them is at your own risk and subject to their terms.

We aim for low latency and high reliability, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We may update these Terms; when we do, we will revise the "Last updated" date above. Your continued use of the Services signifies acceptance of any changes.

We may suspend or terminate your account if you violate these Terms, applicable law, or if your use risks harm to the Service or other users. You may stop using the Service at any time; certain obligations and limitations continue after termination.

The Services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied. To the maximum extent permitted by law, Sublango will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of data, profits, or revenue, even if we have been advised of the possibility of such damages.

You agree to defend, indemnify, and hold harmless Sublango from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services or violation of these Terms.

These Terms are governed by the laws of the Republic of Lithuania and applicable EU law, without regard to conflict-of-laws principles. Courts located in Vilnius, Lithuania shall have exclusive jurisdiction, unless mandatory consumer protection rules provide otherwise.

Questions about these Terms? Email or message us via our Support Center. Support Center